A Study on the rate of satisfaction of students and faculty members of Payame Noor University of Mashhad from interacting with the user interface software of PNU virtual learning

Document Type : Research Paper

Authors

1 M.A. Information Science and Knowledge, Payam Noor University, Mashhad

2 Associate Professor, Information Science and Knowledge, Payam Noor University, Mashhad

3 Assistant Professor, Information Science and Knowledge, Payam Noor University, Mashhad

Abstract

Purpose: The main purpose of this study is to evaluate the rate of satisfaction of students from interacting with user interface of virtual learning software (LMS) of Payame Noor University.
Methodology: The study is an applied research which is done using the survey method. The QUIS standard questionnaire, which is one of the most popular and valid tools to measure users satisfaction from interacting with information systems is used. The statistical populations composed of 439 e-learning students. The number of samples is defined 181, based on Krejcie and Morgan table.
Findings: The results revealed that satisfaction rate of e-learning students from two indexes "the overall response users" with the average 3.66 and "the other features and capabilities of software" with the average 3.58 are high. For other indexes ("learn how to work with software", "screen", "terminologies and messages" and "software help") has a moderate rate. The satisfaction rate of e-learning students from "learn how to work with software "with the average 2.56 are low. Finally, the satisfaction rate of interacting with the e-learning software user interface with the mean 3.23 was moderate.
Conclusion: The results of this study reviled that the performance of the user interface of LMS in PNU from viewpoints of Mashhad Payam Noor University e-learning students is moderate

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History

  • Receive Date: 11 November 2015
  • Revise Date: 17 February 2017
  • Accept Date: 17 February 2017
  • First Publish Date: 17 February 2017

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