Use the 360-Degree Feedback Technique to Evaluate the Performance of Academic Librarians

Document Type : Research Paper

Authors

1 Faculty Member of Knowledge and Information Science, Shahid Bahonar University of Kerman, Kerman, Iran

2 Master of information science and universology

3 Ph.D of information science and universology, Medicin University of Kerman Kerman, Iran

Abstract

Purpose: This study aimed to evaluate the performance of Kerman university librarians have been carried out by 360 degrees.
Methodology: The present study was conducted using analytical survey method and 360 degree feedback was used to evaluate the performance of the community. Information related to the evaluation of their performance was compiled by questionnaires that considered their assessors' self-assessment views, manager's evaluation and evaluation of colleagues and evaluation of library users. The research community of all librarians of Kerman University libraries. The data gathering tool was Faraj Pahloo et al. (2012), which consists of 4 questionnaires to examine the person from the perspective of the head, colleague, referral and person.
Findings: After evaluating the performance of the subjects and comparing the results from the viewpoint of the four evaluation groups, there was a significant difference between the views of the evaluated person and the head of view in the ethical index. There is no significant difference in the performance index between librarians' assessment from the viewpoint of different groups. In the process index, there is only a significant difference between the evaluated point and the point of view.
Conclusion: The results of this study showed that in order to obtain more accurate results, one could establish a common language among their assessors and evaluators in terms of their indices and their terms, so that prior to any assessment, On how to evaluate others and rating evaluators so that people are more careful in evaluating their colleagues or other groups and ultimately improving the credibility of the evaluations.

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References

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Digital and Smart Libraries Researches
Volume 3, Issue 4 - Serial Number 12
February 2018
Pages 21-32

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History

  • Receive Date: 25 September 2017
  • Revise Date: 26 November 2017
  • Accept Date: 24 December 2018
  • First Publish Date: 24 December 2018

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