Evaluating the Uses of Electronic Business Applications (Case study: Regional Science and Technology Information Center)

Document Type : Research Paper

Authors

1 Associate Professor, Department of Knowledeg and Information Science, University of Qom, Qom, Iran

2 MSc. Student, Department of Knowledge & Information Science, University of Qom, Qom, Iran

3 Research Manager of College of IRIB Qom, Qom, Iran

Abstract

Purpose: The main objective of this research is to investigate the use of electronic business applications in the Regional Science and Technology Information Center.
Methodology: The research method is descriptive-analytical type. The research population consists of all employees of the Regional Science and Technology Information Center, questions were presented in three sections: internal functions, communication and organizational collaboration, and e-commerce.
Findings: The research findings show that the average rate of use of electronic business in the internal functions of the regional center is 3.11. Therefore, the first hypothesis that the use of electronic business in the internal functions of the regional center is too moderate is confirmed. The average use of communications and organizational partnerships is also 3.64. Therefore, the second hypothesis of the research is that the level of use of e-business in communication and organizational cooperation of the regional center is too moderate. Also, the average of e-commerce is 3.44. Therefore, the third hypothesis of the research is that the use of e-commerce in e-commerce in a less-than-average regional center is rejected. Also, according to the obtained averages, the regional center in the field of e-commerce has a better performance than other areas.
Conclusion: Given that many Regional Science and Technology Information Center are done electronically, the use of e-business can be of great help in providing better services to users. The use of e-business applications also enables quick access to information, up-to-date information, marketing and more customer service and increased numbers (due to geographical limitations), creating a large regional or even global market for this Center.

Keywords

Digital and Smart Libraries Researches
Volume 6, Issue 1
June 2019
Pages 39-46

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History

  • Receive Date: 08 September 2019
  • Revise Date: 30 January 2020
  • Accept Date: 17 August 2020
  • First Publish Date: 17 August 2020

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